Q Can I add logo sticker?

A:Yes, how many colors your logo will be ? If there is any photo to have a look at then we can check the cost.

Q Could I put our logo on the packing?

A:Yes, sure, we accept OEM, and for custom printed packaging box, our MOQ is: 500pcs.

Q How long is the production time?

A:According to the order quantity of styles and order time. In the off-season, It takes about 7-15 days. In peak season, it may take 20-30 days. It's already the peak season now. We need to place the order asap so that I can help you to arrange the fastest delivery date. But if place order in busy season, need to double confirm.

Q What is your fast production delivery?

A:We usually need 7-10 working days for delivrey time, but if you have any special or urgent order, I will try help to apply for a top urgent order with faster delivery time for you, my friend.

Q When's the delivery time?

A:Could you advise the quantity of your order so that I can confirm the correct delivery date for you?

Q How can I make sure the mass goods quality?

A:You are really a professional buyer, normally we will arrange the first quality inspection when the goods are 30% complete, the second quality inspection when the goods are 70% complete, and the last inspection after the Mass goods done. We will update the photos and videos for you each quality inspection then you will know your Goods status and progress.

Q Do you have warranty?

A:Yes, we have 2-years warranty.

Q How about the quality of your products?

A:You can rest assured about the quality. Reliability is our strong point.

Our products are using environmental & friendly ABS material. Pass a full set of safety certification.

Q Can you send the goods door to door delivery ?

A:Yes, just tell us the QTY & address and we can check the freight for you and help to offer door to door delivery.

Q Can you accept cash on delivery?

A:It's suggested to adopt Trade Assurance/ We have joined Trade Assurance Service to protect your order, so as to ensure that we deliver on time and provide quality products as required. All I need to do is to draft a Trade Assurance Order on Alibaba and then send the order link to you, by which you can confirm the order and make the payment via T/T, Credit Card or E-checking into the account of Citibank designated by Alibaba.

In short, you only need to confirm the order and make the payment, while I will be responsible for subsequent matters such as production, delivery, customs clearance and logistics.

Q The shipping cost is high, can I have a cheaper way?

A:yes, shipping by sea will be economic and it needs 30 days.

Q Because the goods are in urgent need, what if we don't receive them on time? Is there any compensation?

A:In addition to some unavoidable factors, we will definitely deliver the goods within the specified delivery time. The transportation time is provided by the freight forwarding company for reference only. However, we will follow up the progress of goods transportation every day, so that you can receive the goods as soon as possible

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